Gladly
AI Email Marketing & Lifecycle JourneysActive
Bottom line
Gladly is a Web SaaS tool for AI Email Marketing & Lifecycle Journeys (Lifecycle & CDP). Pricing: From $180/seat/mo. Best suited to DTC / eCommerce and Enterprise Brands. Preliminary ratings, not yet fact-checked: AI autonomy L2 (workflow copilot); moat tier Proprietary moat. Data last checked Oct 3, 2026.
People-centered customer service platform unifying cross-channel conversation history into a single lifelong customer thread.
Key facts
- Pricing
- From $180/seat/mo
- Free plan
- No / not disclosed
- Delivery
- Web SaaS
- Audience
- DTC / eCommerce, Enterprise Brands
- AI autonomy level
- L2 · Workflow copilot
- Machine estimate
- Moat tier
- Proprietary moat
- Machine estimate
- Funding
- Series C+
- Headquarters
- United States
- Last verified
What the vendor highlights
Headlines taken from the official website; not yet editor-reviewed.
- Commerce AI for every customer moment.
- Wherever their journey leads.
- Trusted by the brands customers love