Donna vs Endgame
Reviewed by MarTechRadar Research Desk. Pricing & entity snapshots verified Oct 12, 2026.
Donna (Web SaaS) and Endgame (Web SaaS) both compete in Autonomous B2B Sales Agents & AI BDRs. On pricing, Donna lists Custom / enterprise pricing (no free plan disclosed), whereas Endgame lists Custom / enterprise pricing (no free plan disclosed). Technically, Donna is rated L3 · Conditional automation with a 3.9/5.0 (Proprietary moat) moat, while Endgame is rated L3 · Conditional automation with a 3.7/5.0 (Proprietary moat) moat. Corporate profile: Donna (founded 2023, HQ Ghent, Flemish Region, $6.4M funding) vs. Endgame (founded 2021, HQ San Francisco, CA, $47.7M funding). Both profiles are verified by the MarTechRadar Research Desk (Oct 12, 2026). At a 5-seat team baseline, Donna starts at Custom quote vs Endgame at Custom quote.
Donna
Voice-first artificial intelligence assistant engineered for mobile field sales teams to automate prep, CRM data logging, and post-meeting administrative.
5-User Team Cost: Custom quote (Custom / enterprise pricing) · Autonomy: L3 · Conditional automation · Moat: 3.9/5.0 (Proprietary moat)
Target fit: B2B Sales Leaders, SDR/BDR Teams, Revenue Operations (RevOps) (Web SaaS)
Endgame
Endgame unifies unstructured go-to-market interaction data into a centralized context graph to steer autonomous sales workflows and representative execution.
5-User Team Cost: Custom quote (Custom / enterprise pricing) · Autonomy: L3 · Conditional automation · Moat: 3.7/5.0 (Proprietary moat)
Target fit: B2B Sales Leaders, SDR/BDR Teams, Revenue Operations (RevOps) (Web SaaS)
How Donna and Endgame differ
- Endgame was founded earlier (2021) than Donna (2023).
- Headquarters: Donna in Ghent, Flemish Region, Endgame in San Francisco, CA.
- Verified backing: Donna records $6.4M (Everywhere Ventures); Endgame records $47.7M (Menlo Ventures, EQT Ventures).
- Ecosystem stack: Donna connects with Salesforce, HubSpot, Microsoft Dynamics 365, Twilio Segment; Endgame connects with Twilio Segment.
Computed from the fields below. Only editor-verified ratings and vendor-sourced prices are compared.
When to choose Donna vs Endgame (and when to walk away)
Choose Donna if
- Target ICP & Stack Fit: You operate as B2B Sales Leaders, SDR/BDR Teams and Revenue Operations (RevOps) requiring a Web SaaS deployment for AI SDR, with verified ecosystem connectivity for Salesforce, HubSpot, Microsoft Dynamics 365, Twilio Segment.
- L3 Architecture & Defensibility: Domain-tuned multimodal voice parsing algorithms designed for transit environments, paired with offline-first synchronization architectures that map conversational field audio directly into structured enterprise CRM schemas.
- Commercial Model Fit: Your procurement budget aligns with Custom / enterprise pricing.
Walk away from Donna if
- Walk away if you require transparent self-serve monthly billing or your budget ceiling is under $1,000/mo (Donna requires sales-gated custom quoting).
- Walk away if your workflow cannot tolerate acoustic transcription degradation: Severe in-cabin vehicular noise or industrial environment interference can distort acoustic token parsing, leading to field entity transcription errors.
- Walk away if custom CRM schema mapping drift is a deal-breaker for your team: Deeply customized, validation-heavy CRM field dependencies require persistent administrative schema maintenance when custom objects or validation rules change.
Choose Endgame if
- Target ICP & Stack Fit: You operate as B2B Sales Leaders, SDR/BDR Teams and Revenue Operations (RevOps) requiring a Web SaaS deployment for AI SDR, with verified ecosystem connectivity for Twilio Segment.
- L3 Architecture & Defensibility: Moat rests on an entity-resolved context graph linking multi-source conversation intelligence, product telemetry, and sales collateral into queryable execution paths for autonomous agents.
- Commercial Model Fit: Your procurement budget aligns with Custom / enterprise pricing.
Walk away from Endgame if
- Walk away if you require transparent self-serve monthly billing or your budget ceiling is under $1,000/mo (Endgame requires sales-gated custom quoting).
- Walk away if your workflow cannot tolerate signal latency overhead: Graph hydration depends heavily on continuous transcription processing pipelines, introducing multi-hour processing lags between raw call ingestion and usable agent memory.
- Walk away if schema mapping brittleness is a deal-breaker for your team: Entity resolution degrades when custom CRM objects and multi-tenant warehouse schemas lack standardized account identifiers or shared primary keys.
Side-by-side facts
| Field | Donna | Endgame |
|---|---|---|
| Subtrack | Autonomous B2B Sales Agents & AI BDRs | Autonomous B2B Sales Agents & AI BDRs |
| Pricing | Custom / enterprise pricing | Custom / enterprise pricing |
| Pricing model | Enterprise / quote | Enterprise / quote |
| Published pricing tiers | Enterprise / Custom (Custom quote) | Enterprise / Custom (Custom quote) |
| Free access | No free plan disclosed | No free plan disclosed |
| Enterprise plan | Yes | Yes |
| AI autonomy level | L3 · Conditional automation | L3 · Conditional automation |
| Moat tier & score | 3.9 / 5.0 · Proprietary moat | 3.7 / 5.0 · Proprietary moat |
| Delivery | Web SaaS | Web SaaS |
| Audience | B2B Sales Leaders, SDR/BDR Teams, Revenue Operations (RevOps) | B2B Sales Leaders, SDR/BDR Teams, Revenue Operations (RevOps) |
| Ecosystem integrations | Salesforce, HubSpot, Microsoft Dynamics 365, Twilio Segment | Twilio Segment |
| Compliance & governance | SOC 2, GDPR, ISO 27001 | — |
| Funding & backing | $6.4M · Backed by Everywhere Ventures | $47.7M · Backed by Menlo Ventures, EQT Ventures |
| Founders | Jonas Deprez, Lorenz Bogaert, Nicolas Christiaen, Nicolas Van Eenaeme | Alex Bilmes, Graham Murphy |
| Company size | 11-50 employees | 11-50 employees |
| Founded | 2023 | 2021 |
| Headquarters | Ghent, Flemish Region | San Francisco, CA |
| Fact-checked | MarTechRadar Research Desk, Oct 12, 2026 | MarTechRadar Research Desk, Oct 12, 2026 |
| Governance & docs | Trust & Security ↗ · System Status ↗ · DPA ↗ · Terms ↗ · Privacy ↗ | API & Docs ↗ · Privacy ↗ |
Donna vs Endgame: TCO & constraint stress test
Test how both tools behave under your team size, monthly budget ceiling, CRM ecosystem, and governance guardrails.
Donna
High Deal-Risk · Constraint Mismatch- Opaque Enterprise Quoting vs. SMB/Mid-Market Budget: Donna does not disclose a public self-serve floor (Custom / enterprise pricing). Buyers with a $800/mo cap face high sales-qualification friction.
- Sales-Gated Contract Terms: Donna provides a commercial licensing model structured entirely around enterprise deployments and individual user seat tiers.
- Primary Operational Bottleneck: Acoustic transcription degradation: Severe in-cabin vehicular noise or industrial environment interference can distort acoustic token parsing, leading to field entity transcription errors.
Walk-Away Rule: Walk away if you require transparent self-serve monthly billing or your budget ceiling is under $1,000/mo (Donna requires sales-gated custom quoting).
Negotiation Lever: Demand a 30- to 60-day paid pilot opt-out clause in the Donna order form before signing a 12-month enterprise commitment.
Endgame
High Deal-Risk · Constraint Mismatch- Opaque Enterprise Quoting vs. SMB/Mid-Market Budget: Endgame does not disclose a public self-serve floor (Custom / enterprise pricing). Buyers with a $800/mo cap face high sales-qualification friction.
- Sales-Gated Contract Terms: Endgame distributes its platform under a custom contract structure without public self-serve tiers. Commercial pricing is available on request through tailored enterprise sales quotes based on organizational scale and seats.
- Primary Operational Bottleneck: Signal Latency Overhead: Graph hydration depends heavily on continuous transcription processing pipelines, introducing multi-hour processing lags between raw call ingestion and usable agent memory.
Walk-Away Rule: Walk away if you require transparent self-serve monthly billing or your budget ceiling is under $1,000/mo (Endgame requires sales-gated custom quoting).
Negotiation Lever: Demand a 30- to 60-day paid pilot opt-out clause in the Endgame order form before signing a 12-month enterprise commitment.
Limitations
Donna
Operational considerations and platform boundaries include: Acoustic transcription degradation: Severe in-cabin vehicular noise or industrial environment interference can distort acoustic token parsing, leading to field entity transcription errors.Full limitations in the Donna review
Endgame
Operational considerations and platform boundaries include: Signal Latency Overhead: Graph hydration depends heavily on continuous transcription processing pipelines, introducing multi-hour processing lags between raw call ingestion and usable agent memory.Full limitations in the Endgame review
Official vendor architectural differentiators & migration proof
To help buyers evaluate real-world switching costs, verified founders, solutions architects, and PMMs at both Donna and Endgame can submit up to 3 evidence-backed architectural differentiators or verified customer migration case studies.
Why teams choose Donna over Endgame
Work at Donna? Verify your official domain email to publish 3 technical differentiators, migration benchmarks, or a head-to-head buyer sandbox offer on this comparison page:
+ Submit Donna Official Differentiators & Case Study →Why teams choose Endgame over Donna
Work at Endgame? Verify your official domain email to publish 3 technical differentiators, migration benchmarks, or a head-to-head buyer sandbox offer on this comparison page:
+ Submit Endgame Official Differentiators & Case Study →Pricing notes & tier schedules
Donna: Custom / enterprise pricing
Donna provides a commercial licensing model structured entirely around enterprise deployments and individual user seat tiers. The company does not publish fixed public rates; instead, commercial pricing is available on request through tailored enterprise sales quotes based on organizational scale and seats.
- Enterprise / Custom (Custom quote, 15–50+ seats (Enterprise SLA)): Sales-negotiated annual contract for custom volume, SSO/RBAC governance, and dedicated SLA.
- Credit & Usage Burn Multiplier: Workflows on Donna consume metered credits or usage quotas; voice/media minutes, multi-step synthesis, or high-frequency runs can exhaust base allocations and trigger mid-cycle top-up packs.
- Enterprise Governance & Add-On Gating: Advanced capabilities such as Single Sign-On (SSO), custom role permissions, or specialized analytics modules are gated behind upper tiers or paid add-ons.
Endgame: Custom / enterprise pricing
Endgame distributes its platform under a custom contract structure without public self-serve tiers. Commercial pricing is available on request through tailored enterprise sales quotes based on organizational scale and seats.
- Enterprise / Custom (Custom quote, 15–50+ seats (Enterprise SLA)): Sales-negotiated annual contract for custom volume, SSO/RBAC governance, and dedicated SLA.
- Credit & Usage Burn Multiplier: Workflows on Endgame consume metered credits or usage quotas; high-volume AI generation, batch queries, or recurring automation runs can exhaust base allocations and trigger mid-cycle top-up packs.
- Signal Latency Overhead: Graph hydration depends heavily on continuous transcription processing pipelines, introducing multi-hour processing lags between raw call ingestion and usable agent memory.
Frequently asked questions: Donna vs Endgame
How does Donna pricing compare to Endgame in 2026?
Donna is listed at Custom / enterprise pricing (enterprise / quote, no free plan disclosed), whereas Endgame is listed at Custom / enterprise pricing (enterprise / quote, no free plan disclosed).
How do Donna and Endgame compare on AI autonomy and moat depth?
On the MarTechRadar L1–L5 scale, Donna is rated L3 · Conditional automation with a Proprietary moat moat (3.9/5.0), while Endgame is rated L3 · Conditional automation with a Proprietary moat moat (3.7/5.0).
Which teams are Donna and Endgame built for?
Donna is a Web SaaS product in Autonomous B2B Sales Agents & AI BDRs designed for B2B Sales Leaders, SDR/BDR Teams, Revenue Operations (RevOps). Endgame is a Web SaaS product in Autonomous B2B Sales Agents & AI BDRs designed for B2B Sales Leaders, SDR/BDR Teams, Revenue Operations (RevOps).
What are the main limitations of Donna vs Endgame?
For Donna: Operational considerations and platform boundaries include: Acoustic transcription degradation: Severe in-cabin vehicular noise or industrial environment interference can distort acoustic token parsing, leading to field entity transcription errors. For Endgame: Operational considerations and platform boundaries include: Signal Latency Overhead: Graph hydration depends heavily on continuous transcription processing pipelines, introducing multi-hour processing lags between raw call ingestion and usable agent memory.
What are the hidden TCO drivers and contract negotiation levers for Donna vs Endgame?
For Donna: Credit & Usage Burn Multiplier (Workflows on Donna consume metered credits or usage quotas; voice/media minutes, multi-step synthesis, or high-frequency runs can exhaust base allocations and trigger mid-cycle top-up packs.) Negotiation lever: Demand a 30- to 60-day paid pilot opt-out clause in the Donna order form before signing a 12-month enterprise commitment. For Endgame: Credit & Usage Burn Multiplier (Workflows on Endgame consume metered credits or usage quotas; high-volume AI generation, batch queries, or recurring automation runs can exhaust base allocations and trigger mid-cycle top-up packs.) Negotiation lever: Demand a 30- to 60-day paid pilot opt-out clause in the Endgame order form before signing a 12-month enterprise commitment.
Excerpts are quoted verbatim from each fact-checked review. Last updated Oct 12, 2026.