# Heap Analytics

> Heap Analytics is a Web SaaS tool for Predictive LTV, Churn & Customer Analytics (Analytics & Attribution). Pricing: Custom / enterprise pricing. Best suited to B2B SaaS, DTC / eCommerce and Enterprise Brands. Preliminary ratings, not yet fact-checked: AI autonomy L2 (workflow copilot); moat tier Workflow-embedded. Data last checked Oct 3, 2026.

Digital insights platform automatically capturing every web interaction to illuminate hidden customer journey drop-offs.

## Key facts

| Field | Value |
| :-- | :-- |
| Category | Analytics & Attribution › Predictive LTV, Churn & Customer Analytics |
| Official website | https://heap.io |
| Pricing | Custom / enterprise pricing |
| Pricing source | — |
| Free plan | No / not disclosed |
| Delivery | Web SaaS |
| Audience | B2B SaaS, DTC / eCommerce, Enterprise Brands |
| AI autonomy level | L2 · Workflow copilot (preliminary estimate) |
| Moat tier | Workflow-embedded |
| Headquarters | United States |
| Last data check | Oct 3, 2026 |

## Alternatives

- Adverity: https://martechradar.ai/tools/adverity/
- Pecan AI: https://martechradar.ai/tools/pecan-ai/
- Brandwatch: https://martechradar.ai/tools/brandwatch/
- Contentsquare: https://martechradar.ai/tools/contentsquare/
- Keen Decision Systems: https://martechradar.ai/tools/keen-decision-systems/

---
Source: https://martechradar.ai/tools/heap-analytics/ — MarTechRadar.ai (data licensed CC BY 4.0, attribution required).