# Drift

> Drift is a Web SaaS tool for Conversational eCommerce & Support Bots (Lifecycle & CDP). Pricing: From $2,500/mo. Best suited to B2B SaaS, DTC / eCommerce and Enterprise Brands. Preliminary ratings, not yet fact-checked: AI autonomy L3 (conditional automation); moat tier Proprietary moat. Data last checked Oct 3, 2026.

Conversational marketing and sales platform using AI chatbots to qualify inbound site visitors and book executive meetings.

## Key facts

| Field | Value |
| :-- | :-- |
| Category | Lifecycle & CDP › Conversational eCommerce & Support Bots |
| Official website | https://drift.com |
| Pricing | From $2,500/mo |
| Pricing source | — |
| Free plan | No / not disclosed |
| Delivery | Web SaaS |
| Audience | B2B SaaS, DTC / eCommerce, Enterprise Brands |
| AI autonomy level | L3 · Conditional automation (preliminary estimate) |
| Moat tier | Proprietary moat |
| Headquarters | United States |
| Last data check | Oct 3, 2026 |

## Alternatives

- Attentive AI: https://martechradar.ai/tools/attentive-ai/
- Manifest AI: https://martechradar.ai/tools/manifest-ai/
- Rep AI: https://martechradar.ai/tools/rep-ai/
- Intercom Fin for Marketing: https://martechradar.ai/tools/intercom-fin-for-marketing/
- Freshdesk Freddy AI: https://martechradar.ai/tools/freshdesk-freddy-ai/

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Source: https://martechradar.ai/tools/drift/ — MarTechRadar.ai (data licensed CC BY 4.0, attribution required).