# Crisp

> Crisp is a Web SaaS tool for Conversational eCommerce & Support Bots (Lifecycle & CDP). Pricing: Free plan · €25–€95/mo. Best suited to B2B SaaS and Creators / Solo. Preliminary ratings, not yet fact-checked: AI autonomy L3 (conditional automation); moat tier Workflow-embedded. Data last checked Oct 3, 2026.

Omnichannel customer messaging and support platform featuring AI-powered live chat, shared inboxes, and knowledge bases.

## Key facts

| Field | Value |
| :-- | :-- |
| Category | Lifecycle & CDP › Conversational eCommerce & Support Bots |
| Official website | https://crisp.chat |
| Pricing | Free plan · €25–€95/mo |
| Pricing source | — |
| Free plan | Yes |
| Delivery | Web SaaS |
| Audience | B2B SaaS, Creators / Solo |
| AI autonomy level | L3 · Conditional automation (preliminary estimate) |
| Moat tier | Workflow-embedded |
| Headquarters | United States |
| Last data check | Oct 3, 2026 |

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Source: https://martechradar.ai/tools/crisp/ — MarTechRadar.ai (data licensed CC BY 4.0, attribution required).